Digital products and courses

A short course that takes a trade business from no AI to a working quote, follow-up and invoice routine, with you approving every message.

A short course that takes you from not knowing your email posture to a locked-down domain, a tested incident plan and evidence for clients.

A plain-English walk through making your email domain hard to fake, in the order that keeps your real email flowing.

Ten checks you can run in an afternoon, using public records only, to see whether someone could send email as your business.

The eight mitigation strategies as a plain checklist a small business can work through, with the evidence to keep for each.

A fill-in-the-blanks privacy policy and collection notice set for a small Australian business, written in everyday words.

How to describe, in your privacy policy, where software helps make decisions about people, so the wording is clear and honest.

Privacy policy starting points for businesses that serve customers in more than one country, with the main differences set out side by side.

A calm, step-by-step plan for the first 72 hours after something goes wrong, written so a small team can follow it under stress.

A simple spreadsheet to list every supplier that touches your data, what they hold, and what you checked.

How we research one organisation from public records and turn it into a short, useful brief, written so you can run it on your own prospects.

How to chase quotes politely and on time, with the messages ready to copy, so fewer quotes go quiet.

A calm, three-step way to get paid on time without damaging the relationship, with every message written out.

How to measure what an AI or automation change really saves, with before and after sheets, so you can prove it to yourself and your team.